Archived Announcements

All Archived Announcements

  • January 27, 2020 - Update to Supported Operating Systems and Technical Guides 

    Compatibility testing is complete for both iOS 13.3 and Chrome OS 79. The American Institutes for Research (AIR) granted official support to both OS versions for online testing. These OS versions have been added to the Indiana Assessment Portal’s Supported Browsers and Secure Browsers pages.
    A new Configurations for iOS/iPadOS Guide may also be accessed on the portal. This guide addresses VoiceOver and Voice Control features present in iOS 11.x, 12.x, and 13.x. Schools using these updated versions of iOS must follow the instructions in the Configurations for iOS/iPadOS Guide to ensure these features are disabled prior to administering online tests.

    Contact the Indiana Assessment Help Desk at 866-298-4256 or with questions.

    Added January 27, 2020
  • ISTEP+ Mathematics Retest Flags Updated in TIDE

    The Indiana Department of Education removed retest flags in TIDE for students who passed the Winter 2019 Mathematics Retest. English/Language Arts (ELA) flags will be updated shortly after the release of ELA scores. Schools and corporations are welcome (but not required) to further adjust retest flags for students to reflect actual planned participate, if desired.

    Added January 24, 2020
  • ISTEP+ Winter 2019 Retest Mathematics Final Results Now Available

    ISTEP+ Winter 2019 Mathematics results are now available in the Online Reporting System. English/Language Arts (ELA) results become available January 30.

    Added January 23, 2020
  • December 11, 2019 – 2019-2020 Online Reporting System (ORS) User Guide is now available on the Indiana Assessment Portal 

    The Online Reporting System (ORS) User Guide is now available on the Indiana Assessment Portal.  This guide is for all Indiana programs including ILEARN, IREAD-3, I AM and ISTEP+ Grade 10 and provides authorized users with information on accessing student score reports including individual student reports (ISRs) as well as corporation and school level reports.  Corporations and schools will also be able to access score data for students in a downloadable data file. Please contact the Indiana Assessment Help Desk if you have any questions about this guide or ORS. The Help Desk can be reached at 866-298-4256 or via email at

    Added December 11, 2019
  • December 10, 2019 - TESTING ISSUE RESOLVED

    Students impacted by the IIEP/TIDE data flow issue may resume testing. The following options exist in consideration of this action. 
    Schools should choose from the following options as they resume testing:
    ISTEP+ ELA Retest:
    Option 1:
    •    Schools may continue with the current test form and the assessment will be scored as implemented. If students were impacted by the discrepancy, communication to the parent is needed for their awareness.
    Option 2:
    •    Schools may move to an alternative test form and retest students for their test attempt. Contact Mary Williams for more information regarding this option (  

    TIDE currently reflects accommodations designated to students in IIEP as of December 8, 2019. Please confirm all student accommodations prior to completing test administrations.
    We apologize for any inconvenience this issue has caused. Please contact Karen Davies,, with any questions specific to accommodations.

    Added December 10, 2019
  • December 10, 2019 - URGENT: Current Testing Issue for ILEARN Biology and ISTEP+ ELA

    An incorrect file was uploaded to TIDE during the nightly feed causing accommodations for students across the state to be removed. Please pause testing for students with accommodations until this issue is resolved. We apologize for any inconvenience and assure you that we are working closely with vendors to reach a resolution. 
    Please contact Karen Davies,, with any questions or concerns.  

    A subsequent communication will be sent once the issue is resolved.

    Added December 10, 2019
  • November 20, 2019 – Updates for Technology Coordinators  

    On October 21, 2019, AIR announced that internal QA testing discovered the Mac Secure Profile was not blocking keyboard shortcuts to take screenshots on Mac OS X devices, and posted updated Technology Guides with steps to manually disable these shortcuts as a short-term solution. As the long-term solution, AIR worked with Apple to update the Secure Profile so that it now blocks these keyboard shortcuts.                                          

    The updated Mac Secure Profile is now available on the Portal’s Secure Browser page. Mac devices with the former Secure Profile (installed before November 2019) will need to ensure that keyboard shortcuts for screenshots are manually disabled, or will need to install the updated Secure Profile by repeating the Profile’s installation steps. The former Secure Profile does not need to be deleted in order to install the updated profile. The Technology Setup for Online Testing Quick Guide and the Additional Configurations and Troubleshooting Guide for Mac are updated with this guidance. Please contact AIR's Indiana Assessment Help Desk at or 1-866-298-4256 if assistance is needed with setting up Mac OS X devices for online testing.  


    Added November 20, 2019
  • November 20, 2019 – Official Support for Chrome OS 78  

    AIR's compatibility testing on Chrome OS 78 is complete and has not yielded any concerns. Official support is granted to Chrome OS 78 for online testing.  

    Added November 20, 2019
  • ISTEP+ Urgent Administration Reminder

    TAs must follow the protocols outlined in the TA Certification course for approving student users for test sessions. To date, over 200 students were impacted this week by test administration oversights. Use the ‘Approve All’ in the TA Interface with extreme caution to ensure students are provided the opportunity to complete this graduation requirement with fidelity.

    Added November 14, 2019
  • November 13, 2019 – Upcoming Test Information Distribution Engine (TIDE) Downtime

    AIR’s TIDE system will be offline on November 14 from 10:00 p.m. to 12:00 a.m. (Nov. 15) ET, to support the launch of the Additional Orders (AO) window (Nov. 19 – Dec. 5) for next month’s ILEARN Biology End-of-Course Assessment (ECA) test administration. The TIDE system will be back online after 12:00 a.m. on November 15, and the Paper Orders administration will be accessible in TIDE starting November 19. For questions or concerns regarding this downtime please contact AIR's Indiana Assessment Help Desk at or 1-866-298-4256.

    Added November 13, 2019
  • ISTEP+ Retest Test Administrator’s Manual 

    The ISTEP+ Retest TAM (which supports both Winter 2019 and Spring 2020 retest administrations) is posted on the Indiana Assessment Portal. Minor updates supporting the English/Language Arts functionality enhancement will be published by November 1 along with a change log. Test times are not affected.

    Added October 21, 2019
  • October 21, 2019 – Updates for Technology Coordinators  

    The American Institutes for Research (AIR) updated the Technology Guides to include recent information. AIR recently discovered that using the Secure Profile on Mac OS desktops and laptops will not prevent students from using the keyboard command to capture screenshots. As a short-term solution, AIR included step-by-step instructions for disabling this keyboard command in the 2019-2020 Additional Configurations and Troubleshooting Guide for Mac. AIR and Apple are working together to develop a Secure Profile that disables the keyboard command.    
    Additionally, the 2019-2020 Technology Setup for Online Testing Quick Guide and the 2019-2020 Operating System Support Plan have revised information on supported iOS and Android devices. Fourth generation iPads are no longer supported because those devices are unable to update to a supported iOS version. Supported Android tablets must be able to operate within a restricted profile, in addition to running a supported Android OS version, to be compatible with online assessment administration.

    Added October 21, 2019
  • ISTEP+ Winter 2019 English/Language Arts Test Window 

    CTCs received a notice this morning that the ISTEP+ Winter Retest ELA Test Window would be delayed. Please note the updated schedule below:

    • ISTEP+ Mathematics retest window and reporting dates do not change.
      • Online and paper practice tests remain unchanged.
      • Online test window continues to be November 4 - December 6.
      • Paper test window continues to be November 11 - December 2.
      • Results continue to be available beginning January 20, 2020.
    • ISTEP+ English/Language Arts retest window and reporting dates are updated.
      • Updated online practice tests will be available beginning November 11. Paper practice tests remain unchanged. All students testing online must participate in the updated online ELA Part 1 practice test prior to participating in the operational assessment.
      • Online test window is now November 18 - December 20.
      • Paper test window is now November 18 - December 2.
      • Results will be available beginning January 30, 2020

    An updated ISTEP+ 2019-2020 Timeline is available now on the Indiana Assessment Portal.

    Added October 21, 2019
  • ISTEP+ English/Language Arts Practice Test

    AIR and IDOE are updating the ISTEP+ Online ELA Part 1 Practice Test and will be releasing an updated version on November 11, 2019. For this reason, until November 11 all ISTEP+ ELA Practice Tests will be removed from the portal. Paper practice tests remain unchanged. All students testing online must participate in the updated online ELA Part 1 practice test prior to participating in the operational assessment.

    Added October 21, 2019
  • Undetermined ISTEP+ Summer 2019 Retest Scores Updated in ORS:

    IDOE and AIR have resolved the proficiency level naming issue associated with results reported as “Undetermined.” Students with undetermined scores previously reflected as “N/A” in ORS now show an overall scale score of “Undetermined.” These reports also now provide open-ended item scores and strand-level proficiency scores where available. No scale scores have changed as a result of this update.

    Added October 18, 2019
  • September 26, 2019 – Test Administrator (TA) Interface now accessible for 2019-20

    The TA Interface, which generates session IDs needed to administer online operational and practice tests, is now accessible for the 2019-20 school year. The TA Certification Course requirement has been suspended until October 5, to support the upcoming Systems Readiness Test (SRT) occurring from September 30 through October 4.

    Those who access the TA Interface before September 30 will see a message indicating there are no tests to administer, and will not see the usual "Select Tests" button. This is expected until the SRT becomes available on September 30.                                              

    The following user roles are able to access the TA Interface at this time: Corporation Test Coordinator, Corporation Information Technology Coordinator, School Test Coordinator, Non-Public School Test Coordinator, and Test Administrator. If Co-Op or School Information Technology Coordinator users need to access the TA Interface, they have the ability to add the Test Administrator user role to their AIR accounts through the TIDE system. Please contact the AIR Indiana Assessment Help Desk if assistance is needed.

    Added September 26, 2019
  • September 12, 2019 - Upcoming TIDE Downtime and Resetting AIR System Account Passwords for 2019-2020 School Year

    The Test Information Distribution Engine (TIDE) will be down for maintenance from Friday, September 13 through Sunday, September 22. TIDE will be inaccessible during this period of time. During this downtime please note the following access limitations:

    We apologize for any inconvenience this may cause. For questions or concerns regarding this downtime please contact AIR's Indiana Assessment Help Desk at or 1-866-298-4256.

    All Indiana assessment user account passwords will be reset for the 2019-2020 school year.Once TIDE goes live on September 23, you reset your password for the 2019-2020 school year. Please follow these steps:

    1.  Select from the assessment programs, and then from the user cards on the Indiana Assessment Portal.
    2. From the user page, select any available systems card.
    3. On the system login page, click on the link to "Request a new one for this school year."
    4. Enter the email address that is associated with your user account and click submit.
    5. An email (from which contains a clickable link, will be sent to the email address associated with your account.
    6. Click on the link. You will be directed to a page where you can enter a new password. The link will expire 15 minutes after you receive it; if you do not create your new password in 15 minutes you will need to request a new link.
    7. Follow the on-screen prompts to create a new password. 


    Added September 12, 2019
  • ISTEP+ Summer 2019 Retest scores are now available. IDOE identified a proficiency level naming issue associated with results reported as “Undetermined”. These results are currently showing as “N/A” rather than “UND” in the Online Reporting System (ORS). IDOE worked with AIR to continue to maintain deployment to serve all students as needed based on their assessment outcomes. IDOE will notify corporations via listserv once the update has occurred, no later than Wednesday, October 16 to reflect reports for corporations, schools and parents as UND. No other proficiency levels or data points are impacted by this naming issue.

    Added September 12, 2019
  • September 6, 2019 – Recorded Test Administration Overview Webinar Now Available 

    The recorded Test Administration Overview Webinar is now available in the CTC Resources and Educator Resources folders on the ILEARN, IREAD-3, ISTEP+ , and I AM portals. This webinar provides an overview of the entire test administration process, including AIR systems and technology tools, available resources, and training opportunities. It is intended for Corporation and School level staff. 

    Added September 6, 2019
  • September 5, 2019 – Test Administrator Interface Training Module Now Available 

    The recorded Test Administrator Interface Training Module is now available in the Educator Resources folder on the ILEARN, IREAD-3, and ISTEP+ portals. This training module provides a detailed overview of the Test Administrator interface of the AIR online Test Delivery System, and is intended for Test Administrators and Proctors.

    Added September 5, 2019
  • August 20, 2019 – AIR's Secure Browser and the Online Test Delivery System (TDS)

    This is a reminder to uninstall the previous year's Secure Browser from desktop and laptop devices (Mac, Linux, and Windows), and then install the latest version before August 31. The latest version of the Secure Browser became available for download on July 24 in the Secure Browsers portal page. As of August 31, desktop and laptop devices using the previous year's Secure Browser will not be able to access online operational, practice, or RIR tests. Refer to the Technology Guides within the Technology Resources folder for step-by-step instructions on uninstalling and reinstalling the Secure Browser.

    The TDS will be offline on Friday, August 30, beginning at 7:00 pm ET, with access resuming the following Monday morning, September 2.

    Added August 20, 2019
  • 2019-2020 Secure Browser and Technology Guides Available

    The AIR secure browsers, used to administer ILEARN, IREAD-3, I AM, and ISTEP+ online assessments for the upcoming 2019-2020 school year, will be available for download from the Indiana Assessment Portal as of July 24. Schools must update desktop secure browsers for Mac, Linux, and Windows to their 2019-2020 versions by August 31 in order to access online operational and practice tests and the Released Items Repository (RIR).

    AIR online system Technology Guides have also been updated for the 2019-2020 school year and are now available in the Portal’s Technology Resources folder.

    Added July 22, 2019
  • May 20, 2019 – ISTEP+ Summer Retest Order Window Opens Tomorrow (5/21)
    On Tuesday, May 21, the ISTEP+ Summer Retest Initial Order window opens for schools to order all materials needed for the summer ISTEP+ Administration. This window will close on Friday, May 31. For more information about placing initial orders in TIDE, review this information sheet. Contact the AIR Help Desk for any assistance (866-298-4256 or

    Added May 20, 2019
  • Welcome to Indiana’s NEW ISTEP+ Portal for the ISTEP+ Grade 10 Assessments. Access online systems, review important dates and find resources related to the assessment. While you are here, register for email alerts. When you register, you will be alerted when there is an important announcement or resource added to the portal.

    Added May 20, 2019

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